International Delivery Across Europe, the USA and Canada
We accept and ship international orders to many countries worldwide.
How to Place an International Order?
You can place an order directly through our website. When placing your order, please provide up-to-date contact information and, if necessary, your preferred method of communication. You will be emailed or messaged via WhatsApp with payment details for your order.
You can also contact us via WhatsApp: +380685891805.
International Shipping Costs
For international shipments, we use UkrPost, Deutsche Post, DHL, and DPD.
The estimated shipping cost is $25–45 USD, depending on:
- destination country;
- parcel weight;
- package dimensions;
- current carrier rates.
Shipping costs must be paid together with the order before it is dispatched.
Additional courier or logistics service fees may also apply depending on the selected shipping method.
How Long Does International Delivery Take?
The average international delivery time is 10–25 days.
Actual delivery times may vary depending on the destination country, postal or courier services, customs clearance, and other circumstances beyond the seller's control.
International orders are handed over to carriers three times a week.
How Can I Track My Parcel?
Once we ship your order, we send you a tracking number. If you have not received your tracking information by email or phone, you can request it from our manager via WhatsApp: +380685891805.
You can use the tracking number to check the current status and location of your parcel through the tracking system of the relevant carrier: UkrPost, Deutsche Post, DHL, or DPD.
Available Payment Methods
We offer several payment options for international orders:
- Bank transfer (SWIFT);
- PayPal;
- PaySend;
- Cryptocurrency – USDT, ETH, BTC;
- Skrill;
- Western Union;
- MoneyGram.
Current payment details will be provided after your order has been confirmed and you have selected your preferred payment method.
Customs Clearance and Import Regulations
Before placing an order, we recommend checking the import regulations applicable to the products in your country.
Customs requirements vary depending on the destination country. The buyer is responsible for complying with local laws and regulations, as well as for any customs duties, taxes, or other charges imposed by the destination country.
We properly prepare and hand over each international order to the selected shipping carrier.
What Happens If a Parcel Is Returned?
In rare cases, an international shipment may be returned to the sender due to customs restrictions, unsuccessful delivery, or other circumstances.
If the parcel is returned to us, we will discuss the available options with the customer, including reshipping the order or issuing a refund. Shipping and logistics costs for services that have already been provided may be non-refundable.
If customs authorities in the destination country impose additional duties, taxes, or fees, these costs must be paid by the recipient in accordance with local regulations.
Important Information
Before you order products for international delivery, please check that the laws and regulations of your country permit their import.
Customs regulations and import restrictions may change, so we advise customers to check the latest requirements before placing an order.
If you need any clarification about shipping to your country, please contact us before placing your order. We will help you choose an available shipping option.
