Exchange and return

In accordance with the legislation of Ukraine, namely the "Law on the Protection of Consumer Rights", in case of purchase of goods in our store, you have the right to return or exchange the goods within 14 days from the moment of purchase, if all the requirements stipulated by law are met.

All issues related to the exchange and return of goods are regulated exclusively by the legislation of Ukraine on consumer rights.

We cooperate with "Nova Poshta" and "Ukr Poshta" to return the goods. The product must be packed in our packaging without signs of its unpacking.

In the case of product return, the refund will be made within 5 working days from the moment we receive the returned parcel (excluding the day of receipt). The cost of transporting the product in the case of a return is borne by the customer (except when the return concerns products with a defect or errors of the online store).

We draw your attention to the fact that we check the returned product to ensure that it is in good condition before refunding the money.